If we don’t reach the minimum number of participants 3 weeks before the tour, we will contact you and offer you the following options –
- An alternative tour – either by us or by one of our partners
- A private tour
- Full refund with no processing fee
Is there a minimum number of participants on your excursions?
On our small group shore excursions, we usually guarantee a departure when a minimum of 6 participants is reached.
On our private shore excursions, there is no minimum number of participants. The tour is fully customized to your needs and group size.
What is your cancellation policy?
Our cancellation policy is as follow –
Up to 14 days before the tour there will be no cancellation fee, except for a $10 processing fee.
7-13 days before the tour, there will be a 25% cancellation fee, with the additional $10 processing fee.
2-6 days before the tour, there will be a 50% cancellation fee.
48 hours prior to departure, there will be a 100% cancellation fee.
What happens if our ship will change its plan and not dock in Israel?
In any case of your ship canceling its docking in Israel, we will issue a full refund. No questions asked!
How to book our excursions?
In order to book an excursion, please contact us by submitting a “Tour Inquiry Form.” You can also email us directly at info@israelcruiseexcursions.com. Please specify the date of your arrival and the cruise excursion you are interested in. We will get back to you with availability, answers to your questions, and a secure booking link.
We accept most credit cards including Visa, Master Card, and American Express.